FAQS

Questions for big men 

Garment problems 

Q. I have a long body, big stomach and wide chest, what is the best t-shirt to go for?

We are working closely with our supplier Kam, to provide t-shirts that are at least 95cm long. 

Q. I am 6’ 4”and have a large belly and big torso, will your shirts fit?

We would advise you to go for the brand Espionage, as they make their shirt's longer. We have a great range of 2XL to 8XL of longer length shirts from Espionage Clothing

Q. The buckle of my belt digs into my belly, how do I get around it?

The best solution to this problem is going for a smaller buckle, with round edges that will not cut in to your stomach. We have recently added some new elastic round edged belts to cover this problem

Q. Is all you clothing made for the larger man?

We have many different styles of clothing for the larger man, but we have written a page specifically to help with Extra Large Size Menswear

Q. Have I come to the right place for big and tall clothing?

Yes you certainly have, we have a huge range of big and tall large clothing - infact that is all we sell and we have about 40,000 products so you will be spoilt for choice. 

 Stock control

Q. Are all your items in stock?

We have a good stock control system in place, so what you see on the website is what we have in stock.  

 Opening an account

Q. Do I need to register to use the website?

No, you can shop and checkout as a guest, without the need to register. 

Q. What are the benefits of opening an account?

If you open an account our system will store your details, so next time you order it will be easy. For your security we will not store are your credit and debit details. 

Q. I’ve forgotten my password?

Go to the Customer Login page and enter your e-mail address. You will be emailed a link to reset your password.

Payment methods

Q. How can I pay for the items I have ordered?

You can use a Debit or Credit card and also we accept payment via PayPal, bank transfers, telephone or cheque.

Q. When will you take payment for my order?

Once you click the submit button on the bottom of the checkout page, we will contact your bank to take payment if you are paying by Debit or Credit card. We will then email you to thank you for your order and confirm the payment has been taken.

Q. What are the other options for paying, if I do not want to use a debit or credit card?

You can pay over the telephone. We will confirm your order with an email so you know payment has been taken.

We also accept cheques and bank transfers but payment needs to clear first before we send out your garments.

Security

Q. Is it safe to shop on our website?

When you checkout, our system passes your details via a 128 bit Secure Sockets Layer (SSL) encrypted secure page. At the point of entering you card details our system is in a secure mode, to protect your data. 

Check out with PayPal:  PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.

Can't find the answer to your question? Talk to us about Big or Tall mens clothing we have all the answers!