Chat with us, powered by LiveChat

Delivery Options

Extended Christmas Returns

You can return until the 21st of January.

This applies to purchases made between the 10th of November and the 21st of December

Any purchases after the 21st of December will go into our standard return policy.

Your order must be placed by 3.30pm on the last delivery date in your area to dispatch before Christmas Day. Please contact us to check delivery dates for outside the UK.

For more information, please see our Christmas delivery page.

 

Get big and tall clothing delivered straight to your doorstep tomorrow. Simply order by 3:30pm for same day dispatch and next day delivery - because fashion waits for no one. We know that there’s nothing worse than finding out that your parcel has been lost in transit. That’s why all of our parcels are dispatched using track and trace technology and proof of delivery, so you can rest assured that you’re covered, should the worst happen.

Love a freebie? Get free UK delivery on all orders over £99.

 

GB Mainland

Royal Mail UK Standard – Free on orders over £99!

Royal Mail UK Tracked 48 (Two day service) - £3.99

Royal Mail UK Tracked 24 (One day service) - £4.99

DHL Next Day - £6.99 (Next working day service)*

DHL Before 12pm Next Day - £13.99 (Next working day service)*

DHL Before 9am Next Day - £24.99 (Next working day service)*

DHL Saturday Delivery - £25.99*

VIP Delivery (12 months unlimited delivery) - £19.99

 

Isle of Man, Isle of Scilly, Channel Islands, Isle of Wight, Northern Ireland

Royal Mail UK Standard – Free on orders over £99!

Royal Mail UK Tracked 48 (Two day service) - £3.99

Royal Mail UK Tracked 24 (One day service) - £4.99

DHL (Two day service) - £12.99

VIP Delivery (12 months unlimited delivery) - £19.99

 

Scottish Highlands and Islands

Royal Mail UK Standard – Free on orders over £99!

Royal Mail UK Tracked 48 (Two day service) - £3.99

Royal Mail UK Tracked 24 (One day service) - £4.99

DHL (Two day service) - £22.99

VIP Delivery (12 months unlimited delivery) - £19.99

 

Remote Locations

The Channel Islands, Scottish Highlands & Islands, Isle of Man, Scilly Isles and Northern Ireland will have additional shipping costs and longer delivery times. We may contact you about your delivery cost.

 

 

VIP Delivery

VIP delivery gives our customers unlimited standard UK delivery for 1 whole year from the date of purchase. VIP delivery is £19.99 for Mainland UK delivery, or UK customers can qualify by spending £150+
We will contact customers in Remote Areas.

How to use your free delivery:

  1. Shop BC4U and add your items to your basket
  2. Head to your basket and log in to your account
  3. Select VIP Delivery for £0.00
  4. Checkout as normal

 

Royal Mail International delivery service*

Republic of Ireland Royal Mail Tracked

£6.99

Germany Royal Mail Tracked 

£13.99

Poland Royal Mail Tracked 

£11.99

Spain (Mainland) Royal Mail Tracked 

£11.99

Sweden Royal Mail Tracked 

£11.99

Italy Royal Mail Tracked

£11.99

Netherlands Royal Mail Tracked

£11.99

France Royal Mail Tracked

£11.99

Finland Royal Mail Tracked 

£17.99

Denmark Royal Mail Tracked

£14.99

Belgium Royal Mail Tracked 

£14.99

United States Royal Mail Tracked

£17.99

Australia Royal Mail Tracked 

£20.99

 

DHL International delivery service* (estimated 2-5 days)

Republic of Ireland, Belgium, Luxembourg, Jersey, Guernsey, Netherlands

£18.99

Germany, France, Monaco

£19.99

Andorra, Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Italy, Poland, Portugal, Spain (excluding Canary Islands), Slovakia, Slovenia, Sweden, Vatican City

£24.99

Switzerland, Gibraltar, Norway, Cyprus, Malta, Lichenstein

£28.99

Albania, Australia, Bosnia, Canary Islands, Faroe Islands, Greenland, Iceland, Israel, Kosovo, Montenegro, North Macedonia, Serbia, Turkey

£29.99

Belarus, Canada, Mexico, Maldova, Russia, Ukraine

£30.99

Bahrain, Bangladesh, Bhutan, Cambodia, China, Hong Kong, India, Indonesia, Japan, Kuwait, Laos, Macau, Malaysia, Myanmar, Nepal, New Zealand, Oman, Philippines, Qatar, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailland, United Arab Emirates, Vietnam

£34.99

USA

£29.99

Australia

£29.99

Canada

£30.99

   

 

* Note: Depending on the size and weight of your parcel, you may be required to pay an extra delivery fee due to your countries specific rates. Generally if the order weight is above 1kg for Royal Mail or above 2kg for DHL we may contact you for extra shipping costs. The cost is be determined on whichever is higher; volumetric or actual weight.

Rest of the world also available – please check out with the default shipping price of £49.99 and we’ll contact you if there are any additional costs.

 

Non-EU International delivery service - BigClothing4U are not liable for any customs requirements and duties arising for delivery of items outside the UK. Any applicable duties, taxes, admin fees, local charges, and disbursement fees are payable directly by the consignee prior to final delivery.  Bigclothing4U reserves the right to recover any costs incurred as a result of non-payment of applicable fees.

 

Delivery Duties Paid for all EU orders for faster, cheaper and easier delivery to EU countries. That's why all EU orders of 150 Euros or less are made using the Delivery Duties Paid model for faster, cheaper and easier delivery to EU countries. You don’t need to wait for couriers to contact you with added import fees. We will contact you in advance if we need to.

  • Cheaper - Our delivery duties are cheaper than what you’d pay couriers

  • Faster - Your order is processed quicker at customs

  • Easier - You can sit back, relax and wait for your order to arrive knowing that everything is paid for

*Extended areas may have a longer delivery time. If you are unsure of your area, please contact us for clarification.

 

Useful information

Disclaimer*

  • Same-day dispatch – We always aim to dispatch the same working day for all orders made before 3:30 pm Monday to Friday (DHL next-day services, dispatch is guaranteed same day if ordered by 3.30 pm, but other services may be the next working day during busy periods).

  • Orders made after 3:30 pm will be dispatched on the next working day.

  • Working days are Monday to Friday (excluding bank holidays).

  • Delivery transit times (other than guaranteed services) are intended as a guide only.

  • Additional shipping charges may apply for extended/remote areas as defined by DHL, any applicable costs will be included in your final checkout amount.

  • If the country you require is not listed, please contact us directly ([email protected]) and we’ll be able to advise accordingly.
  • Delivery service - if the delivery service you have chosen is not available, we will use an alternative courier that offers a similar delivery speed.

 

International returns: International customers are responsible for their own return postage costs, BigClothing4U will not be held liable for any return postage costs incurred. If you inform the courier to 'return to sender', any costs incurred will be deducted from your refund amount.

 

FAQ's

What if I’m not in to sign for the goods?

For Royal Mail deliveries, the parcel will be taken to the local sorting office (or sometimes the post office) and you have the option to collect it or ask Royal Mail to redeliver. You can ask Royal Mail to deliver to your local post office instead of the sorting office (Royal Mail may charge you for this service).

For DHL deliveries, you have the option via DHL On Demand Delivery to customise your delivery.

In the event of you deciding to have the consignment left in a ‘safe place’, BigClothing4U will not be held responsible for any loss or damage. 


Should the courier not be able to deliver to your address, they may request you collect from the local depot. BigClothing4U will not be responsible for collection.

 

I've had a problem with my delivery

In the unlikely event there is an issue with your delivery, please contact us directly as soon as possible ([email protected] ) and we will investigate.  We aim to resolve all issues (in conjunction with our courier partners) in a fair and timely manner ensuring that your interests as a valued customer are a top priority. 

 

How do I qualify for unlimited UK delivery for 12 months?

VIP delivery gives our customers unlimited standard UK delivery for 1 whole year from the date of purchase. VIP delivery can be purchased here for £19.99, or UK customers can qualify by spending £150+.

 

Has Brexit affected delivery charges to EU customers?

Unfortunately, as we wave bon voyage to our friends within the EU, additional import duties and VAT are now applicable to some of our valued customers.